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Digital Publishing Tools for WordPress (File/Server Permissions)


Level 1

I have DPT installed in our WordPress setup but it's not working, as in:

  • Unable to preview an article, it's blank and the iframe does not contain a URL
  • Unable to generate a proper zip file when downloading.
  • Unable to push the .article file to AEM Mobile (Error: Unable to parse the manifest file. [IN014])

I've read about how file/server permissions could be the culprit. It also uses the /tmp directory.

We are in a shared hosting and our provider does not provide access to the /tmp directory and does not display errors so it's hard to debug. I modified the plugin to use a directory that we can write to instead of /tmp but the issues still exist.

Can anyone share what directory it needs access to or how to get the plugin to work properly?


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