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Adobe Summit 2023 [19th to 23rd March, Las Vegas and Virtual] | Complete AEM Session & Lab list

AEM Preflight is frozen


Level 1

Hi everyone

My preflight has been frozen since this morning and I'm not sure why?

I've tried everything (Quit program. refreshed, logged out) and still nothing.

It happen to this project only. Others seem normal. Refer screenshot below.

Please help. I need to settle this ASAP

Screen Shot 2016-06-24 at 2.02.52 PM.png

1 Reply



It's not a global issue. If the problem persists, contact Support. Contact information appears when you use a Master Admin account to sign in to the Portal.