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AEM Mobile preflight app keeps crashing

matg1

16-05-2018

We are using AEM Mobile and viewing projects through the Preflight app on work iPads that are managed with Apple Configurator. All these iPads crash once AEM Preflight is launched. On personally owned iPhones and other iPads, it works fine. I'm not involved with the configuration of these iPads so wondered if there has been any other people affected by this or settings in configurator that prevent AEM Preflight from working normally before I report back to that team. The iPads that keep crashing are on iOS 10.3.3 and running the latest version of the preflight app.