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Proactive / Incident notification logs to be available for customer

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Employee

7/12/24

Request for Feature Enhancement (RFE) Summary: Customer would like to have available logs related to Proactive/Incident notifications in their end for troubleshooting
Use-case: In case a notification presents irregularities, customer would like to have logs available for knowing what's happening in the backend and proceed with trouble.
Current/Experienced Behavior: No logs available for customer.
Improved/Expected Behavior: Getting access for notification logs and get details about who received, managed, included in proactive / incident notifications.
Environment Details (AEM version/service pack, any other specifics if applicable): AEMaaCS
Customer-name/Organization name: Nordstrom 
Screenshot (if applicable):  
Code package (if applicable):  
1 Comment

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Administrator

7/17/24

@TitoCapotito 

Thanks for proposing this idea.
This has been reported to the engineering under the internal reference SITES-23479. The product team will triage this request to verify feasibility based on the prioritization model. This post will be updated according to the Jira status.
Status changed to: Investigating