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includeGuideContainer: not work on IE10, IE11

Maria_Pushkina

03-11-2016

We uses:

<guide:includeGuideContainer/>

We cleared cache before starting to test this issue. We are still unable to submit the form in IE in browserstack - IE 11 in windows 8.1 and IE 10 in windows 8. We are able to submit the form in windows versions newer than 81.

We added setting for 1 and 2 steps, added redirect page. But when we click on Submit - Nothing happens

Error in console:

SCRIPT: Access is denied

File: third-party.js

or sometimes:

SCRIPT5007: Unable to get the property "ns" link, which is not defined or is NULL
   
File: util.js, line 26, column 5
SCRIPT5009: "xfalib" is not defined
   
File: widgets.js, line 21, column 2
SCRIPT5009: "xfalib" is not defined
   
File: third-party.js, Line: 2446, column: 9
SCRIPT5009: "xfalib" is not defined
   
File: guidelib.js, line: 1404 column: 5
ReferenceError: "xfalib" is not defined
   
at fireOnContainerDomElementReady (...namesite/etc/clientlibs/fd/af/guidelib.js:1313:13)
   
at Global code (...namesite
/forms/request-information.html:4179:13)
   
SCRIPT5007: Unable to get the property "resolveNode" link, which is not defined or is NULL
File: guidelib.js, line 660, column 13
   
SCRIPT5007: Unable to get the property "visit" link, which is not defined or is NULL
File: guidelib.js, line 468, column 13

This standard libraries. Please could you help.

Replies

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varundua

21-11-2016

Can you please provide what JavaScripts files are loaded in the page ? Is en.js (for english locale) getting loaded ?