Description:
You will work as a system support analyst in a global team supporting systems and processes of capability "Manage and Execute Campaigns" but also supporting other business capabilities and systems in the APAC region from China.
Duties & Responsibilities:
• Communication with business teams, but also technical delivery teams.
• Understand business requests, translate them in clearly implementable requirements, design solutions and prototypes
• Work with Adobe Cloud (Adobe Campaign, Adobe Analytics, Adobe Target)
• Support business and global system lead, handling requests and issues raised from regional business users
• Work closely with global capability lead, system lead and architecture team for implementing and supporting enhancements on systems.
Experience:
• Experience working with business stakeholders and working in global environment,
• Experience in Adobe Experience Cloud (Adobe Campaign, Adobe Analytics, Adobe Target, Adobe Audience Manager),
• Practical experience in JavaScript, SQL. Skills in AWS or any cloud information solution.
• Experience in documentation of solution architecture, solution and support documentation,
• fluently in spoken and written English, as working closely with international teams.
说明：
在全球团队中担任系统支持分析，该团队支持“Manage and Execute Campaigns”这一业务能力相关系统和流程，同时也在中国支持来自亚太地区的其他业务能力和系统。
职责：
•与业务团队以及技术交付团队进行沟通。
•理解业务请求，将其转化为清晰可实现的需求、设计解决方案和原型
•管理使用Adobe云（Adobe Campaign、Adobe Analytics、Adobe Target）
•支持业务和全球系统主管，处理区域业务用户提出的请求和问题，
•与全球能力主管、系统主管和架构团队密切合作，落实和支持系统的改善。
经验：
•与业务部门利益相关者合作以及在全球环境中工作的经验。
•有Adobe Experience Cloud（Adobe Campaign、Adobe Analytics、Adobe Target、Adobe Audience Manager）的经验。
•具有JavaScript、SQL的实践经验。掌握AWS或其它云解决方案技能。
•有解决方案架构、解决方案及其支持性文档方面的文档经验。
•流利的英语口语和书面表达，与国际团队紧密合作。
