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Contact Sheets from Elements 12 - Mac

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Level 1

I am unable to create contact sheets from Photoshop Elements 12 since installation on Mac . Due to  a "program error". 

Please advise.

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Level 1

There appears to be 2 ways to create a Contact Sheet: 1) File>Contact Sheet II or 2) Print>Add Files. Neither of these 2 methods work on Elements 14. Why>