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SOLVED

supported user with issue setting up DTM within AMC

JSeptimus
Level 1
Level 1

Hi, 

 

I am a Supported user, the chat function within my account is not working. 

I am having multiple issues with my Adobe Marketing Cloud ranging from linking AMC account to AA, DTM, AM, etc.

I would like to speak via phone with a person to get this resolved. 

I do not have twitter and I find it extremely upsetting that there is no phone number that can be used to contact support. 

Only this community and twitter. Not everyone uses twitter.

For over a week, ever time I have tried to setup a "web property" in activation I have received the following message. 

"error communicating with the server. Please try again later."

 

Thanks, 

Junior 

1 Accepted Solution
jantzen_belliston-Adobe
Correct answer by
Community Manager
Community Manager

Hi Junior,

I'm sorry you were experiencing an issue with our chat support. You can contact our support department by phone at the following number: +1-800-497-0335.

Cheers,
Jantzen

View solution in original post

1 Reply
jantzen_belliston-Adobe
Correct answer by
Community Manager
Community Manager

Hi Junior,

I'm sorry you were experiencing an issue with our chat support. You can contact our support department by phone at the following number: +1-800-497-0335.

Cheers,
Jantzen

View solution in original post