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SOLVED

supported user with issue setting up DTM within AMC

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Level 1

Hi, 

 

I am a Supported user, the chat function within my account is not working. 

I am having multiple issues with my Adobe Marketing Cloud ranging from linking AMC account to AA, DTM, AM, etc.

I would like to speak via phone with a person to get this resolved. 

I do not have twitter and I find it extremely upsetting that there is no phone number that can be used to contact support. 

Only this community and twitter. Not everyone uses twitter.

For over a week, ever time I have tried to setup a "web property" in activation I have received the following message. 

"error communicating with the server. Please try again later."

 

Thanks, 

Junior 

1 Accepted Solution

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Correct answer by
Level 10

Hi Junior,

I'm sorry you were experiencing an issue with our chat support. You can contact our support department by phone at the following number: +1-800-497-0335.

Cheers,
Jantzen

View solution in original post

1 Reply

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Correct answer by
Level 10

Hi Junior,

I'm sorry you were experiencing an issue with our chat support. You can contact our support department by phone at the following number: +1-800-497-0335.

Cheers,
Jantzen