Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

OKTA Integration to Experience cloud


Level 1



I am looking to configure Federated ID login into the experience cloud, using OKTA as our IDP.  Having followed the instructions provided in the following two links:


I am now redirected to a url:


With the message on screen:

An error occurred

This might be a sign of an IDP initiated login, which we don't support.


Could anyone enlighten me please as to the solution to this  problem?   The error message in the URL suggests that I have not provided a state, but I do not now what this state is.


Many thanks in advance for any help.

0 Replies


Employee Advisor

Hi @neilcbs 


Federated ID login (SSO) into the experience cloud is SP initiated only not IdP.


Thus, the correct workflow is as follows


1. Go to

2. Enter email address 》 select option for company or school account

3. redirected to your IdP provider 

4. Enter SSO credentials when prompted 

5. on successful SAML assertion your a redirected back to the Experience Cloud


Hope this helps!



Level 10
Do any of the answers below answer your initial question? If so, can you select one of them as the correct answer? If none of the answers already provided answer your question, can you provide additional information to better help the community solve your question?