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SOLVED

how can i change the primary contact of our account?

eliseo_cruz
Level 1
Level 1

our previous manager no longer works for us and his account has been terminated. how can we move all the privileges of his account to the new manager?

1 Accepted Solution
shekhardhiman
Correct answer by
Employee
Employee

Hi there,

Thanks for reaching to Adobe Community.

You need to reach out to your Account Manager or the Client care team,  if you are a supported user, with the details of the new primary contact.

Thanks!

View solution in original post

4 Replies
shekhardhiman
Correct answer by
Employee
Employee

Hi there,

Thanks for reaching to Adobe Community.

You need to reach out to your Account Manager or the Client care team,  if you are a supported user, with the details of the new primary contact.

Thanks!

View solution in original post

eliseo_cruz
Level 1
Level 1

Where exactly do I go on our dashboard to find all that info?

Rahsing
Level 8
Level 8

Hi Eliseo,

You don't need to go to the dashboards for this.

As shekhar mentioned, kindly contact your account admin for this.

If you're unable to figure out your admin, you can always contact client care.

Hope that helps

Rahul

shekhardhiman
Employee
Employee

If you are supported user, you can email clientcare@adobe.com or you can speak to the account admin.

Thanks!