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SOLVED

Ghoster & blocked tracking

aimee_bos1
Level 2
Level 2

Has anyone done any extensive testing around widgets and add-ons that block tracking?  I recently ran into a visitor to our website that uses an add-on called ghoaster to block analytics tracking.  It's also causing issues with our website, but that is a separate problem.  

Are there any work arounds?

1 Accepted Solution
shekhardhiman
Correct answer by
Employee
Employee

Hi There,

Thanks for reaching out to Adobe Community.

Analytics tracking works through cookies. If the user has used any addon which doesn't let analytics track his info then it wouldn't let the information to reach adobe server. 

Read the below link on how the unique visitor data can be tracked:

https://marketing.adobe.com/resources/help/en_US/sc/implement/visid_overview.html

Thanks!

View solution in original post

1 Reply
shekhardhiman
Correct answer by
Employee
Employee

Hi There,

Thanks for reaching out to Adobe Community.

Analytics tracking works through cookies. If the user has used any addon which doesn't let analytics track his info then it wouldn't let the information to reach adobe server. 

Read the below link on how the unique visitor data can be tracked:

https://marketing.adobe.com/resources/help/en_US/sc/implement/visid_overview.html

Thanks!

View solution in original post