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Getting Authentication issue.


Level 2

I have some query related with authentication on Cloud.


  1. Basic auth is not working on EC2 machine it is giving error “Please check whether provided username and password are correct or not. Also please ensure that the provided user is either admin or belongs to administrators group.” But the same user is working fine on our local machine. We are using local user.
  2. For OAuth , we are using service access token of organizations sandbox, it is working fine but when we are giving user access token on Amazon Kendra, we are unable to search it by using user token. ACL is not working when we are using access token as authentication type.

Please provide us information that how can we use client Oauth for Cloud..

1 Accepted Solution


Correct answer by
1 Reply


Correct answer by

hi @vandana_ratnaparkhi ,


Please check Authentication in AEM as a Cloud Service | Adobe Experience Manager 


Hope that helps.



Nikita Garg