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    tony_l1
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    bytony_l1
    25-11-2016
    Hi there, I would like to link my Adobe ID to our Adobe Analytics account so I can use the API via oAuth. However when I tried to link the account I get the following message:"Your account could not be linked: Your company is not yet enabled for the Marketing Cloud. Please contact your Account Manag...

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    mikem55446
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    bymikem55446
    17-11-2016
    Has anyone successfully implemented Marketing Cloud SSO in their organization. I have claimed my domain and validated my dns entry. It has been 3 weeks still waiting for Adobe to validate my session

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    laurenm24202180
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    bylaurenm24202180
    16-11-2016
    All of a sudden today, all of our access to DTM through the legacy URL isn't working. My usual bookmarked login page, https://dtm.adobe.com/ says Please login via Marketing Cloud to access greyed out companies.What is the Marketing Cloud homepage and how do I then navigate to DTM? Believe it or not,...

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    priyankal561320
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    bypriyankal561320
    15-11-2016
    Not able to login to analytics. This is the error message- An unexpected error has occurred. If the problem persists, please submit an incident to Customer Care through your supported user with the code: 20161115_582b727390201. Can you please help me fix this asap!

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    jitendery287011
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    byjitendery287011
    15-11-2016
    Hi,We have enquired few days back about the adobe marketing cloud partnership, we need answers of 2 questions below if we go for partnership program:1. Do you help us in bringing business or any leads if we go for partnership programme like others OEM do.2. Can we resell the Adobe Marketing Cloud li...

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    plamen_terziev
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    byplamen_terziev
    10-11-2016
    Hello,My iOS app shows many videos at the same time and I'd like to use Video Heartbeat tracking. I am following the sample provided and create ADB_VHB_VideoPlayerPlugin, ADB_VHB_AdobeAnalyticsPluginConfig and ADB_VHB_AdobeHeartbeatPlugin which are added to ADB_VHB_Heartbeat object. However this wor...

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    plamen_terziev
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    byplamen_terziev
    10-11-2016
    Hello,My iOS app shows many videos at the same time and I'd like to use Video Heartbeat tracking. I am following the sample provided and create ADB_VHB_VideoPlayerPlugin, ADB_VHB_AdobeAnalyticsPluginConfig and ADB_VHB_AdobeHeartbeatPlugin which are added to ADB_VHB_Heartbeat object. However this wor...

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    verac50596510
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    byverac50596510
    08-11-2016
    I'm looking for some documentation and best practice implementing rings of control. Any help and guidance is greatly appreciated

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    stevermore
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    bystevermore
    08-11-2016
    Does anyone know how long licensing.adobe.com has been offline, or more importantly, when it will be back online?

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    shintarok596176
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    byshintarok596176
    05-11-2016
    The Following document say "All accounts include a lockout mechanism. If the system detects a quick succession of multiple failed login attempts, the user account is temporarily unavailable to prevent brute force attacks."https://helpx.adobe.com/enterprise/help/identity.html#claim-domainHow many fai...

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    michaelk6714623
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    bymichaelk6714623
    23-10-2016
    Hi All,I have added a new user into our User Management portal. When the user tries to login to Adobe Analytics, they get the error in the attached image.How do I fix this?

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    craig-o
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    bycraig-o
    20-10-2016
    attempting to target these visitors for an alternative experience but I don't appear to have the options with Target Audiences. Is there a way to do this?

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    tw99384403
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    bytw99384403
    05-10-2016
    Hi,After linking my first account (analytics), i was forwarded to my marketing cloud home page. The link account page is no longer available. Here is a screen shot of that page: When I go to my marketing cloud account, and I click on a greyed out service I only get link to learn more, when according...

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    zloi_dvornik
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    byzloi_dvornik
    30-09-2016
    HiWe did a trial set up of setCustomerID for our site.However, when user logs in I can see it listed twice in the image request. When user logs out this parameter is missing. I would assume that as soon as user logs in this parameter becomes persistent like Marketing Cloud ID. I can see that in our ...

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    zloi_dvornik
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    byzloi_dvornik
    23-09-2016
    We are investigating how to set up customer attributes without DTM. Where do I call setCustomerID method - in the Marketing Cloud ID library? Somewhere else? visitor.setCustomerIDs({"userid":{"id":rs.web.digitalData.userId,"authState":Visitor.AuthState.AUTHENTICATED}, Where does the getCustomerID me...

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    icicle_yang
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    byicicle_yang
    12-09-2016
    Hi, All,I am a newbie to Adobe Analytics. I am looking at the mobile (native app) analytic capability that Adobe can provide with its products? Currently I am comparing the Adobe Mobile Service with Adobe Analytics. But I got a bit confused. Is Adobe Analytics part of Adobe Mobile Service? If not, w...

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    vkspune
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    byvkspune
    01-09-2016
    I had integrated adobe mobile services to IOS app but i want to turn off app state auto tracking (Specially crash report).I am using different tools for getting crash reports.Can i turn off auto tracking of crashes and app state.Is there any API available for that?

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    gregorys1637015
    Level 2

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    bygregorys1637015
    01-09-2016
    HiDoes anybody know if Adobe is planning on making virtual report suites available in mobile services? This would be really useful as we have a virtual report suite for each of our 5 apps.ThanksGreg

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    shivaDT
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    byshivaDT
    29-08-2016
    Hi Team,Is it possible to represent nearest stores to customers on a Map via Adobe Campaign email.RegardsShiva

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    coskunt77718830
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    bycoskunt77718830
    26-08-2016
    Where do you chat with an agent? "Sign in to the Customer Support portal to chat with an Agent. Alternatively, you can contact us on Twitter and ask us a question."

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    assaly_chris
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    byassaly_chris
    26-08-2016
    The AMC tools do talk to each other without MCVID. Is there any information in regards to the impact at the tool operational level with and without MCVID?

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    okada_misaki
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    byokada_misaki
    24-08-2016
    Hi, I tried to log in to citecatalyst after about 2 years of leave but my password wasn't correct one.I clicked "forgot password" but I didn't receive any mail. I check also in spam box but there are nothing rerlevent.could someone help me to change password?thank you.Misaki

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    ionut_marin
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    byionut_marin
    24-08-2016
    Hello.I have a website http://zzzslots.com/ and I want to use tools from adobe marketing cloud for better conversion and monetization. What tools do you think are best suited for my project? Ionut Marin

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    simo_keronen
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    bysimo_keronen
    23-08-2016
    Hi, I have a problem with my site: http://livematsit.com/unibet-tv-koko-naytto-nakyviin/ and cannot add PDF file to it. When I try to upload my file to page it only add a link to PDF and I want to track impressions and know how many people have seen my PDF.

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    Keith_Elder
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    byKeith_Elder
    19-08-2016
    Was wondering if anybody else has hit this problem; it's been going on for quite a while.We use Analytics and DTM. Adobe has configured the marketing cloud for our company, and I can log in, make posts, and so on. I'm the only user in our company that has accessed it so far (the other users just hav...

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    saikat_kuila
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    bysaikat_kuila
    16-08-2016
    I want to use a 3rd party SMTP server like hmail server to send and receive the mails i send from Adobe Campaign .Can anyone tell me how to go about doing this integration???? It would be of real help as am stuck with this thing for quiet some time now . Thanks Saikat

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    andrew_r-GrfLbX
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    byandrew_r-GrfLbX
    13-08-2016
    Are you able to give any further information on the release note around cross domain in the August 2016 release notes? Added functionality to support tracking Marketing Cloud IDs across domains, native apps and hybrid apps to web transitions. (MCID-42)Was cross domain functionality not there to begi...

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    kiersteng112876
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    bykiersteng112876
    09-08-2016
    I currently have my abc site being hosted by Enginateworks. I've paid for hosting through November 2016, however the site isn't functioning and they aren't responding because they don't want to. They are literally destroying my business. Is there anyone who could help me fix this problem? They have ...

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    david_casares
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    bydavid_casares
    08-08-2016
    Hello team!I'm studying a marketing program at UCLA Extension and I wondered about the possibility of training, certifications, conferences or "how-to" sessions that you might be having in L.A. to get a complete understanding of how to fully operate the Adobe Marketing Cloud. I've been using the Cre...

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    nmoore1
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    bynmoore1
    08-08-2016
    For campaigns pointing into authenticated space, when the visitor clicks the CTA and then logs in, if they are using a new browser for the first time, the campaign connection does not persist past authentication. The visit is there but attribution to the campaign isn't. Seems to happen only on first...

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