Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn more

View all

Sign in to view all badges

SOLVED

Adobe Acrobat Pro XI will freeze/stop responding when copy pasting or searching after document has been converted with OCR.

nick_rosseno
Level 1
Level 1

Process:         AdobeAcrobat [318]
ath:            /Applications/Adobe Acrbat XI Pro/Adobe Acrobat
Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:      com.adobe.Acrobat.Pro
Version:         11.0.06 (11..06)
Code Type:       X86 (Native)
Paret Process:  launchd [185]
Responsible:     AdobeAcrobat [318]
User ID:         501

Date/Time:       2014-03-26 08:08:01.230 -0700
OS Version      Mac OS X 10.9.2 (13C64)
Report Vesion:  11
Anonymous UUID:  8A5CBC69-3E3A-2B49-A2C6-DFAC2DD9610E
Crashed Thread:  0  Dispatch queue: com.apple.main-thread
Exception Type:  EXC_BD_ACCESS (SIGSEGV)
Exception Codes: KER_PROTECTION_FAILURE at 0x00000000bf71bccc
VM Regions Near 0xbf71bccc:
    Stack                  00000000b0a3b000-00000000b0b3c000[ 1028K]
rw-/rwx SM=COW
--> Stack                 00000000bbf1d000-00000000bf71d000 [ 56.0M]
---/rwx SM=NUL
    Stack                  00000000bf71d000-0000000bff1d000 [ 8192K]
rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.apple.ClorSync               0x9ab3bcd2
ConverionManager::ApplySequenceToBitmap(CMMConvNode*, CMMEncoDec&,
CMMRuntimeInfo*, unsigned long, CMMProgressNotifier*) + 12
1   co.apple.ColorSync               0x9ab2564d
CMMProcessBitmap(CMMConversionParams*) + 626
2   com.apple.ColorSync               0x9a25176 DoApplyTransform + 690
3   com.aple.ColorSync               0x9ab26a70 AppleCMMApplyTransform +
235
4   com.apple.ColorSync               0x9ab63fb8 ColorSyncCMApplyTransform
+ 118
5   com.apple.ColrSync               0x9ab121ad ColorSyncTransformConvert +
200
6   libCGCMS.A.dylib                 0x9a4c3c04 ConvertImageGeneric + 690
7   libCGCMS.A.dylib                  0x9a4c3944 CMSColorWorldConvertData +
33
8  libCGCMS.A.dylib                  0x94c3ef5 CMSTransformConvertData +
47
9   com.apple.CoreGraphics            0x945e9c91 CGCMSTransformCnvertData +
56
10  com.apple.CoreGraphis            0x945e9c36 CGColorTransformConvertData
+ 201
11  libRIP.A.dylib                    0x9aaf3cb5 rpc_AcquireFunction + 2033
12  libRIP.A.dylib                    0x9aaf2fa8 ripc_DrawShading + 9462
13  com.apple.CoreGrahics            0x945ec711 CGContextDraShading + 66

Model: MacBookPro11,2, BootROM MBP112.0138.B02, 4 processors, Intel Core i7,
2 GHz, 8 GB, SMC 2.18f6
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE,
0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE,
0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134),
Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial
ports
Network Service: AirPort, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Apple USB SuperDrive
USB Device: USB 2.0 Hub [MTT]
USB Device: Hub
USB Device: Iomega HDD
USB Device: Keyboard Hub
USB Device: Apple Keyboard
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

1 Accepted Solution
AllDayDev
Correct answer by
Employee
Employee

Hi Nick,

It sounds like the issue detailed in this document: Crash during a text search | Acrobat, Reader | Mac OS

If that does not resolve the issue, or you have any questions about this, I highly recommend posting your query In our dedicated Acrobat forum, where we have experts available to help you with Acrobat: http://forums.adobe.com/community/acrobat/creating__editing_%26_exporting_pdfs

View solution in original post

1 Reply
AllDayDev
Correct answer by
Employee
Employee

Hi Nick,

It sounds like the issue detailed in this document: Crash during a text search | Acrobat, Reader | Mac OS

If that does not resolve the issue, or you have any questions about this, I highly recommend posting your query In our dedicated Acrobat forum, where we have experts available to help you with Acrobat: http://forums.adobe.com/community/acrobat/creating__editing_%26_exporting_pdfs

View solution in original post