Adobe Sync Tool - 401 Request Error "Error.organisation.invalid_id"

[MatthewBe15]

We're in the process of moving our Adobe Project from JWT to OAuth, and have generated the new Oauth creds, along with updating the connector-umpai.yml file as advised in the GitHub notes.

However, we're getting the error:
umapi_client.error.RequestError: Request Error (401): {"lastPage":false,"result":"error.organization.invalid_id","message":"UNAUTHORIZED"}
2025-01-14 16:45:34 5708 INFO main - ========== End Run (User Sync version: 2.11.0) (TEST MODE) (Total time: 0:00:01)

We've confirmed the ID in the connector-umapi is correct, and this same ID works fine on the old JWT. Below is the setup of the YML file (with information redacted)

authentication_method: oauth
enterprise:
 client_id: 
 client_secret: 
 org_id: 

Can you advise what we might be missing here?

Thanks.

[tmj]

Hello, we recommend you raise a support ticket through your regular channels to get help on this.

[MatthewBe15]

Thanks, have just done that.

[MatthewBe15]

Just for reference if anyone else has this error, creating a new Project and API (which generated new ID's) resolved this issue.