Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SSL issue connecting to the Mid

Level 2
Level 2

We have a hybrid implementation with the marketing server on premise using the Adobe Cloud Communications Server (Mid). We have had intermittent problems delivering emails to the mid, having batches rejected with an SSL error. The mid server configuration has been changed to increase the timeout but lately this has not been enough and failures have been escalated.

We are currently on v6.1 and are testing patch 8853 which addresses SSL errors during deliveries but testing shows that in some cases the failures just triggers increasing wait periods that make delivery execution times very long and make scheduling problematic. The patch does not seem to address the root cause. Are there any other measures we should be taking?

1 Reply
Level 10
Level 10

Hi David,

Our teams are having a look at your issue. I'll let you know once we have a status on this.