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SOLVED

Shortening the tracking url in SMS delivery

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Level 2

Hello Everyone,

 

I want to send SMS to profiles in my ACS database with a bit.ly URL along with some content so that profiles can be redirected to some website that I choose with the SMS characters count within 160.

However, when I enable the tracking in the SMS delivery to find out who clicked on the bit.ly link the characters count in the SMS content is increased drastically because the bit.ly URL is replaced by long tracking URL from ACS and it costs me 2 SMS per message or even more.

I need support from anyone who can share some ideas how can I reduce the tracking URL size to fulfill my purpose or make the URL short like we get from a URL shorteners.

 

Thanks

Mayank

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1 Accepted Solution

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Correct answer by
Community Advisor

hi @mayank_singh 

Do not track it with campaign if you don't want the adobe redirection.

Bitly had a functionality to track total clicks. whether through the interface or via API

 

 

Thanks,

David

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4 Replies

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Correct answer by
Community Advisor

hi @mayank_singh 

Do not track it with campaign if you don't want the adobe redirection.

Bitly had a functionality to track total clicks. whether through the interface or via API

 

 

Thanks,

David

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Level 2

Hi Mayank,
sorry for jumping into this thread. 

How did you enabled tracking of URLs in SMS in Adobe Campaign Standard? 
How this could be achieved?

Thank you in advance for the help. 
Best,
Simone