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Reconcile profile + subscriptions


Level 6

How do you reconcile a profile + subscriptions  based on the "User ID" in a workflow?  Anyone have an example?  I have tried many times and I am not able to do that in a reconciliation.  I do know how to it in a query.

2 Replies


Employee Advisor

Following steps should do that:

  • Query on mobile app subscription where "User Key" is not empty
  • Use reconciliation task and add "profile" as new relation
  • Define the join condition
  • Now the working table would contain the profile reference if found
  • You can then do an Update Data and assign that for the link


Level 6

That makes sense but all I have is an email address and I want to reconcile the subscriptions.