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We are trying to use GIF in our mail.
But the problem is that some outlook version does not support GIF's.
How can I do a fallback to a png-file when a customer is open the email in outlook?
Solved! Go to Solution.
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Hello @thomaso34696569
Outlook 2002 supports GIF but 2007 to 2016 does not.
Here the conditional code which you can use to use an animated GIF for the 2003 version but a static version for the others.
<!--[if mso 11]><!--> <!--- Code for OutLo0k 2003-->
<img class="outlookcomIMG" src="ANIMATED.gif">
<!--<![endif]-->
<!--[if gte mso 11]>
<img src="STATIC.jpg">
<![endif]-->
Let me know if this works.
Thanks
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Hello @thomaso34696569
Outlook 2002 supports GIF but 2007 to 2016 does not.
Here the conditional code which you can use to use an animated GIF for the 2003 version but a static version for the others.
<!--[if mso 11]><!--> <!--- Code for OutLo0k 2003-->
<img class="outlookcomIMG" src="ANIMATED.gif">
<!--<![endif]-->
<!--[if gte mso 11]>
<img src="STATIC.jpg">
<![endif]-->
Let me know if this works.
Thanks
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Did this given solution resolve your query? Kindly let us know.
Thanks!
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