Pictures in Outllok

[thomaso34696569]

We are trying to use GIF in our mail.
But the problem is that some outlook version does not support GIF's.

How can I do a fallback to a png-file  when a customer is open the email in outlook?

[_Manoj_Kumar_ · Accepted solution]

Hello @thomaso34696569 

Outlook 2002 supports GIF but 2007 to 2016 does not.

Here the conditional code which you can use to use an animated GIF for the 2003 version but a static version for the others.

<!--[if mso 11]><!-->  <!--- Code for OutLo0k 2003-->

<img class="outlookcomIMG" src="ANIMATED.gif">

<!--<![endif]-->

<!--[if gte mso 11]>

<img src="STATIC.jpg">

<![endif]-->

Let me know if this works.

Thanks

[Sukrity_Wadhwa]

Hi @thomaso34696569 

Did this given solution resolve your query? Kindly let us know.

Thanks!