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How Fatigue typlogy rules works in ACS

sivaramakumar_P
Level 2
Level 2

Hi All,

Can some one explain with one small example how ACS Fatigue typlogy rule works based on what conditions.

I have tried to create a new fatigue typology rule to exclude  targets who already target for the same day. When I was trying to trigger delivery with that new typlogy it was not getting applied the conditions. When I observed the contact Date value is populating with undefined.

Is this known issue of ACS or something I need to set the deliveries configurations currently.

Currently we use ACS version -Adobe Campaign v18.5 build 10472.

Any help or inputs are most appreciated.

Thanks,

Sivaramakumar P

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