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Frequency Caps (typology) - Transactional messaging

martinschmidt32
Level 1
Level 1

Dear all,

when it comes to frequency caps (let's say, I want recipients not to receive two campaigns within 2 days, so that I always have a two day break stated in my typology rules) do transactional messages count in that sense (let's say within these two days a recipient forgot his login-passwort and got a new one sent by my message center wihtin that two day break)?

Many thanks in advance,

Martin

2 Replies
florentlb
Level 10
Level 10

Hi Martin,

You should be able to activate typology rules only on certain deliveries: Rule application modes

Let me know if this helps and if you have more questions,

Florent.

martinschmidt32
Level 1
Level 1

Hi Florent,

many thanks for your answer.

We'll try it out.

Best, Martin