Connecting to v6 Campaign Server with a v7 Campaign Client

[Carlos_Paiva]

Hi there

I'm trying to connect to a v6 Campaign Server with a v7 Campaign Client, but I'm getting an error while connecting.

I would like to use the v7 Client but I believe I have 2 problems:

We have a v6 Server installation and I have Windows 10 installed in my Laptop, so I believe I can't install the v7 Client.

On the other hand, I have no access to the v7 Client Setup file, because the installation procedure involves using the "Installation download page" from the v6 Server.

Houston...

If anyone can help, thanks!

Carlos@Lisboa

[florentlb]

Hi Carlos,

Ultimately, you should use the same console and server build number.

If you have a v6 server, you should use a v6 client console.

Why do you want to use the v7 client console?

Florent

[Carlos_Paiva]

Thank you Florent!

I have Windows 10 running on my laptop and I believe the v6 client console can not run over Windows 10.

I saw that on the download page:

Installation

Adobe Campaign v6 console installation

	Required components Operating systems: Windows 2003 Server Windows 2008 Server Windows XP Windows 7 Required disk space (files copied locally): approximately 15 MB
Instructions To install a client, click the following link: Download. Select "Open" to start the installation straight away or select "Save" to copy the file locally and perform the installation at a later time. Note: administrator privileges are not required to perform this installation. Access to reports Reporting functionality requires Flash version 6 or higher.

[Kapil_Sharma_ · Accepted solution]

Hi Carlos,

Yes, you can use the V6 (Client Console) on the Windows 10. It is not recommended, but you can install it and it will work.

[Carlos_Paiva]

Thank you! A miracle had happen, the error disappeared (the error that I was getting when I was starting the client console).

So now I'm connecting a v7 client console to a v6 server, it seems OK.

Thanks!