Expand my Community achievements bar.

We are excited to introduce our latest innovation to enhance the Adobe Campaign user experience — the Adobe Campaign v8 Web User Interface!

Connecting ACS connector to Adobe Campaign


Level 2


I am working on Configuring ACS connector with Adobe Campaign Classic. I am unable to configure an external account properly as this error is being shown when i test the connection.

ACS connector error 1.png

Please share your thoughts on this?

also please advise on what actions are to be taken on Adobe Campaign Standard instance? Do I have to configure an external account there as well?.

Thanks in Advance


Sai Mohan

1 Reply


Level 10

Hi Sai,

It seems the connection parameters are invalid. Please see:

ACS Connector principles and data cycle

Synchronizing audiences

Troubleshooting the ACS Connector

I hope these help!

All the best,