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Import system campaign templates


Level 1


I am campaign toddler and trying to understand if we can import default campaign templates into Client console? as i see few default templates aren't in my console   I work on other MarTech platforms, where there is a option to import templates from system library.



1 Reply


Community Advisor

Couple of question before i able to ans this

A) Which Specific Template you want to import? If this is not present in your console then there must be some reason for this.

B) From which version/console you want to copy the default template?

P.s: Generally you should always avoid to change any OOB templates.




Employee Advisor

The templates are normally related to default packages (e.g. DIrect Mail, ...).

So new OOB templates would be added when installing the related package.

Without having the package installed, the system would lack config, scripts etc. to get these templates working, so manually importing just the template is not recommended.