Session: How T-Mobile Delivers Contextual Experiences at Scale
Delivering contextual experiences throughout the customer journey is a challenge for most brands with fragmented and legacy systems combined with customers who can engage with a brand however and whenever they want. Discover how T-Mobile is transforming the customer journey using Adobe Real-Time CDP, Journey Optimizer, and Adobe Campaign v8 to drive innovation, transparency, and better contextualized experiences by making data actionable at scale.
In this session, learn how to:
- Improve decisioning to optimize messaging
- Automate outbound campaigns and journeys for marketing efficiency and enforce brand authenticity
- Transform the ways of work to support customer-centricity
Session Schedule
Thursday, Mar 28 | 1:00 PM - 2:00 PM PDT
Speaker(s)
- Abhijit Ghosh, Adobe
- Tadeu Banzato, Sr. Product Manager, T-Mobile
Q&A
Please use this thread to ask questions related to this session.
Sukrity Wadhwa