Sending SMS messages using MessageCenter

vendimb15716755

03-03-2020

I am trying to send SMS using message Center Via SOAP (Rt Event). I get successful return but is not delivering ( I see delivery Error but dont have access to the Rt instance for the logs).  Below is the XML that goes to the Message center via Soap. any idea what is going on?

 

<rtEvent mobilePhone="+13135555555" email="" type="smsMobile" wishedChannel="MOBILE (SMS)" externalId="123Mobile">

  <ctx>test</ctx>

</rtEvent>

 

Result code: 72057594080534939

SMS

Accepted Solutions (1)

Accepted Solutions (1)

vendimb15716755

05-03-2020

The code that I had in place was correct.  The issue was with RT Configutaion for SMS

This code works fine and I am able to send Via Soap or using Javascript Dunamic pages (JS API)

<rtEvent mobilePhone="+13135555555" email="" type="smsMobile" wishedChannel="MOBILE (SMS)" externalId="123Mobile">

  <ctx>test</ctx>

</rtEvent>

Answers (1)

Answers (1)

wodnicki

MVP

03-03-2020

Hi,

 

The wishedChannel attribute should be "1" and externalId should be the recipient's ID (for log reconciliation).

The 'successful' return is only acknowledging success of the call itself.

 

Thanks,

-Jon