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mayank_singh
mayank_singh
Level 2
May 14, 2021
Question

Language loading issue in dynamic PDF generated through Adobe Campaign Classic

  • May 14, 2021
  • 2 replies
  • 1404 views

Hello Everyone,

 

I want to send dynamic data to customers in a word(docx) as an attachment file which later converts itself into PDF, in an email delivery through Adobe Campaign Classic.

 

But as the email is received and I check the file the rest of the content in the file comes as blocks.

 

The word file attached has Thai language in it and the dynamic data are numbers. This is working fine when the content is in English.

 

How can we resolve the same in Adobe Campaign Classic.

 

Thanks

Mayank

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2 replies

Jonathon_wodnicki
Community Advisor
Jonathon_wodnickiCommunity Advisor
Community Advisor
May 19, 2021

Hi,

 

Follow these steps:

  1. Grant marketing users createProcess right so they can use execCommand()
  2. Add a js activity before your delivery (use a js library for maintainability) that does this:
    1. Loop over inbound transition table (vars.targetSchema):
    2. For each row, use execCommand() to generate desired pdf with libreoffice (Campaign dependency). Name the files after their recipient id's. This should look something like: 
      /usr/bin/env soffice --headless --convert-to pdf --outdir /tmp file
  3. In the delivery set attachment to 'File name is computed during delivery of each message' and personalize accordingly, e.g. /tmp/<%= recipient.id %>.pdf

 

Thanks,

-Jon

    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    August 5, 2021

    Hi @mayank_singh,

    Was the given solution helpful to resolve your query or do you still need more help here? Do let us know.

    Thanks!

    Sukrity Wadhwa
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