I am working on a project in which we are trying to capture the feedback form data. The form is send as an email and when the user enters the details , they must be stored directly in the database and a thank you message should appear there only.
Problem : Mostly whenever feedback is asked from a user , a link is shared in the email where the user can click and share the feedback, which has a very minimum success rate . We need a solution where the user can provide the feedback in the email only , rather than navigating to any other link or page and the same is stored in the database.
Solution : I tried to implement the same using Web App and preload the data in the form as entered by the user but I am not able to achieve the same .
Could anyone please point me in the right direction or if there are any references that would be helpful.