How to load data into Adobe Campaign Classic (Managed Service)? | Community
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KiranK_Edem
Level 3
April 29, 2019
Solved

How to load data into Adobe Campaign Classic (Managed Service)?

  • April 29, 2019
  • 4 replies
  • 3639 views

Hi all,

We are implementing Campaign Classic for a client and the deployment type is managed service/hosting (not on premise).

The client's data is present in a Oracle based BI system and this BI system is "on-premise".

I understand that the FDA is not an option for managed service Adobe Campaign Classic. What are my options around loading data into ACC? I understand flat files is one using SFTP, CRM connectors is another, are there any other options?

Regards,

Kiran

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    Best answer by DavidKangni

    Azure, AWS or SFTP

    Thanks

    David

    4 replies

    pierrec70731455
    pierrec70731455
    Level 4
    April 29, 2019

    Hi Kiran,

    you can also use webservices either with native workflow activities Event activities (Web downloads) or by writing SOAP/REST calls in javascript with CURL for example.

    Kr,

    Pierre

      Venu_Reddy
      Venu_Reddy
      Level 6
      April 30, 2019

      Depending on the hosting model (Hybrid, On-premise or Managed Services), customers may not have access to the complete set of capabilities. Some procedures can only be performed by Adobe.

      Please click here for more options Campaign Classic On-premise & Hosted capability matrix

      Regards,

      Venu

        DavidKangni
        Community Advisor
        DavidKangniCommunity AdvisorAccepted solution
        Community Advisor
        May 1, 2019

        Azure, AWS or SFTP

        Thanks

        David

        David Kangni
          K
          KiranK_EdemAuthor
          Level 3
          May 1, 2019

          Thank you all for your responses. File transfer over SFTP seems to be the promising option.

          I understand totally that Adobe is not supporting FDA on Managed Services model for some valid reasons on their side, but I have a suggestion - As part of the product documentation, you should probably include more reasoning around why the FDA is not supported in managed service model, this will save consultant's time and add more confidence to client teams as well. It is more likely that Consultants will get challenged on this one and lack of detail in the product documentation doesn't really help resolving the questions.

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