We have hybrid setup with MidSource and RT server hosted by Adobe(sub-domain delegation is already complete) . What's the way to implement DKIM and DMARC record in Campaign?
For a hybrid setup do we have to create support ticket? If yes, what are the steps that needs to be completed on marketing instance?
If not, then could you please elaborate on how to achieve this?
The link below from return path explains about creating DKIM but not sure how to implement this in Adobe campaign:
https://help.returnpath.com/hc/en-us/articles/222481328-How-to-set-up-DKIM-
Reference:
Solved! Go to Solution.
Hi,
When Adobe configures mid-sourcing/domain delegation then they would have configured your DKIM keys if not your mid sourcing is not properly commissioned. Ask neolane support to fix it for you.
As part of domain delegation, adobe deliverability tea should configure below for your account
There is no action item on your behalf for DKIM key as this is a part of header information added by mid sourcing to your delivery and the domain you are using as sender domain i.e. customername.com etc
Regards,
Amit
Views
Replies
Total Likes
Hi,
When Adobe configures mid-sourcing/domain delegation then they would have configured your DKIM keys if not your mid sourcing is not properly commissioned. Ask neolane support to fix it for you.
As part of domain delegation, adobe deliverability tea should configure below for your account
There is no action item on your behalf for DKIM key as this is a part of header information added by mid sourcing to your delivery and the domain you are using as sender domain i.e. customername.com etc
Regards,
Amit
Views
Replies
Total Likes
Hi,
This is one of the only search engine results for 'adobe campaign dkim', for which documentation is currently absent, so adding info here for future searchers.
For SPF:
Create a TXT record:
Hostname: @
Value: v=spf1 a ~all
This sets the domain to allow sending mail from IP(s) in A record(s). Set hostname to a subdomain if desired.
For DMARC:
Create a TXT record:
Hostname: _dmarc
Value: v=DMARC1; p=reject; rua=mailto:dmarc_agg@dmarc.250ok.net; ruf=mailto:dmarc_fr@dmarc.250ok.net; fo=1; pct=100; rf=afrf
I don't know what any of the value means, I copied it from a random marketing email sender's record. Set hostname to _dmarc.subdomain if desired.
For DKIM:
Create a TXT record:
Hostname: selector._domainkey
Value: v=DKIM1; p=base64 encoding of pub key
Follow these steps for the key pair:
Thanks,
-Jon
Views
Likes
Replies