I currently have Adobe Campaign Classic on premise application configured with DKIM signing active. Emails sent to Gmail, Yahoo, etc. are signed correctly. However, emails sent to Microsoft Office mail are not signed correctly.
From what I have been able to see there is an issue with DKIM signed emails to Office 365 emails but I don't know if anything can be done in the Adobe Campaign settings to fix it, I am not very knowledgeable about Adobe Campaign Classic and any help would be greatly appreciated.
Thank you very much!!!
Thanks @AkshayAnand , I think I have the DKIM configuration working correctly, in fact, the emails that are sent to other emails that are not Office 365 are signed and validated correctly. My problem are the emails that are sent to Office 365 that are not validated correctly and I do not know if it is possible to make a fix to solve it
Hi @RobertoCervantes ,
Can you Please let me know what issue you have seen with DKIM signed emails to Office 365 emails for few of them , have you tried debugging from the Delivery Logs?
Hello @RobertoCervantes ,
it looks like you have not turned on the dkim signing for these domains. This is the default settings
Shortly you need to check all checkboxes in columns DKIM and DOMAIN KEYS under
Administration > Campaign management > Non deliverables Management > Mail rules sets -> Domain management
Take a look on my humble DKIM implementation guide
Let me know if that helped