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Causes of exclusion in acc

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Level 3
Level 3

Hi @ParthaSarathy 

Request you to explain below image of causes of exclusion in recurring delivery with an example. It will clear my doubts.

Thank you 

IMG_20250518_121932.jpg

1 Accepted Solution

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Correct answer by
Community Advisor

Hi @KD1 ,

1) Address not specified: let's say if you're running email delivery, and if email address is empty for a recipient - then this record will get rejected here

2) Denylisted address - blacklist / already opted out recipient will filter out here 

3) Address in quarantine - if some recipient got quarantine in previous deliveries, those record will reject here

4) Double - duplicate records

5) exclude domain and exclude address are specified in OOTB typology rule

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3 Replies

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Correct answer by
Community Advisor

Hi @KD1 ,

1) Address not specified: let's say if you're running email delivery, and if email address is empty for a recipient - then this record will get rejected here

2) Denylisted address - blacklist / already opted out recipient will filter out here 

3) Address in quarantine - if some recipient got quarantine in previous deliveries, those record will reject here

4) Double - duplicate records

5) exclude domain and exclude address are specified in OOTB typology rule

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Level 3
Level 3

Hi @ParthaSarathy 

Thank you for the quick response.

I am confuse for the point 5

Can you give an eg for exclude domains and  exclude address also .

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Community Advisor

There will be few domains and email addresses defined in tmpBroadcast and suppressionDomain schema. So those email addresses / domain belongs to this schema will get excluded by this typology rule.