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Heku_
Heku_
Level 5
August 31, 2023
Solved

Can't publish application from custom operator

  • August 31, 2023
  • 2 replies
  • 870 views

Hi, I have my custom operator with WebApp permissions, and access to Online/Web Application folder. I can publish a webapp from the admin operator, but I can't do it from the custom one, I get this error:

Any idea? Thank you in advance.

@Manoj_Kumar_ @ParthaSarathy @Parvesh_Parmar @DavidKangni 

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    Best answer by AkshayAnand

    Hi @heku_ 

     

    Could you please look into the logs for the exact error under Home >> Monitoring >> Web@Default >> Open Log Journal.

     

     

     

    Regards

    Akshay

    2 replies

    AkshayAnand
    Community Advisor
    AkshayAnandCommunity AdvisorAccepted solution
    Community Advisor
    August 31, 2023

    Hi @heku_ 

     

    Could you please look into the logs for the exact error under Home >> Monitoring >> Web@Default >> Open Log Journal.

     

     

     

    Regards

    Akshay

      Heku_
      Heku_Author
      Level 5
      August 31, 2023

      Looking at those logs i've seen a message that said that i needed permission to the User dictionary folder. Thank you!

        K
        Adobe Employee
        kunalbaghelAdobe Employee
        Adobe Employee
        August 31, 2023

        Hi @heku_ ,

        Please check if that custom operator has the "WebApp" namedRights.

        Check doc - https://experienceleague.adobe.com/docs/campaign-classic/using/getting-started/permissions/access-management-named-rights.html?lang=en 

        After that provide that custom operator with access rights to the parent folder where the webApp's folder exists. You can locate the directory by right-click on the parent folder > Properties > Security. In this, you can either add the operator or the operatorGroup who has the webApp namedRights so they can access the folder and work on your webApps.

         

        I hope this help 🙂

         

        Regards,

        Kunal

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