Adobe Analytics

BryceR22 · 4/21/25

Over the past two weeks, I’ve been encountering a recurring issue when editing dashboards in Adobe Analytics. After making changes, I receive the following error message: "Unable to save your project at this time. You may want to refresh your page and try again."

Unfortunately, refreshing the page or closing and reopening the browser does not resolve the issue. The only workaround I've found is restarting my device entirely, though this isn’t a consistent fix either—sometimes the dashboard will save successfully without issue, seemingly at random.

Has anyone else experienced this? Any insights or solutions would be greatly appreciated!

FarazHusain · 4/23/25

Hey @BryceR22 This has been fixed but if you're still facing issue it could be related to some other problem. Can you please log a ticket with Adobe Support? Please include details like error IDs, steps to replicate, HAR logs so that the team can take a look.

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FarazHusain · 4/21/25

Can you please log a ticket to the Adobe Support with the error ID?

BryceR22 · 4/23/25

Unfortunately, I am seeing the issue this morning while trying to save changes to a project.

Jennifer_Dungan · 4/21/25

That's odd... I haven't had that experience, except when it really is my computer having issues... Or maybe during ongoing maintenance or an issue.

However, despite there being some maintenance today, I don't believe it was related to any workspace changes... but it's possible.

As @FarazHusain said, you should connect with client care... if you can replicate the issue they should be able to help dig deeper into the error and hopefully find the cause, and help find a solution.

Good Luck.

BryceR22 · 4/22/25

I also do not believe it is due to any workspace changes or computer issues. I will submit a ticket once the issue arises again. Thank you, Jennifer.

FarazHusain · 4/22/25

This should be resolved. There was an issue at our end that caused this.

Sukrity_Wadhwa · 4/22/25

Thanks @FarazHusain for sharing the update!

Sukrity Wadhwa

mich33 · 4/22/25

Hi there, I'm still experiencing this issue. I don't think it's resolved.

Sukrity_Wadhwa · 4/22/25

Hi @FarazHusain, Can you please help @mich33 with the resolution? Thanks!

Sukrity Wadhwa

BryceR22 · 4/23/25

I am experiencing the same issue this morning. Have you found a fix? Best of luck.

FarazHusain · 4/23/25

Hey @BryceR22 This has been fixed but if you're still facing issue it could be related to some other problem. Can you please log a ticket with Adobe Support? Please include details like error IDs, steps to replicate, HAR logs so that the team can take a look.