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PurchaseID variable showing in adobe cloud debugger but not in adobe analytics workspace report

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Level 2

Hi Experts,

 

We have an SAP where we track all our online e-commerce purchases with Purchase ID / Transaction ID directly from the website and at the same time we track all purchases in Adobe Analytics as well with the same Purchase ID.

From last month when we compare the transaction IDs of Adobe Analytics with the transaction IDs captured in SAP the Adobe numbers are way less which means many Purchase IDs are missing in Adobe.

After placing several orders, the Transaction ID/Purchase ID is captured in the Adobe Cloud Debugger, but after 3-4 hours when checking in the Analytics workspace, then it's not showing.

 

Not getting where the issue is.

Please find the below code snippet and the screenshots for your reference.

 

Looking for a positive revert.

Thanks in Advance.

 

s.linkTrackVars = "products,events,eVar1,eVar2,eVar4,eVar8,eVar10,eVar11,eVar12,prop1,prop2,prop10,prop11,prop12,eVar30,eVar24,eVar55,eVar27,eVar33,eVar35,eVar36,eVar39,eVar43,eVar48,eVar37,eVar58,eVar59,eVar60,eVar66,eVar91";

 

s.purchaseID = s.eVar43 = digitalData.purchase ? digitalData.purchase.ecommerce.purchaseId : $(".c-reciept-page__id").text();

21 Replies

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Level 2

Not sure.

 

We are just comparing the transaction ID value (eVar43) between AA and SAP data.

I am checking with the Instances as a metric. so ideally the counts should be there.