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other click event is firing twice

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Level 3

Scenario : CTA event (eventx) should be fired on every cta present on the website. 

It is happening correctly but it is firing two times sometimes. Below is the screenshot for network tab where first call showcase the parameters for analytics parameters.
aguseranalytics_2-1744286585665.png

In second call or duplicated call, there is one more attribute "sdid" getting generated in the payload. Is this Target paramater? 

aguseranalytics_3-1744286687481.png

Data Collection rules and event listeners are checked correctly , first call is only required that is event should be fired one time.  This scenario is quite intermittent , not always duplicate call is captured but what could be the probable reasons for it happen.

 Thanks in Advance.

4 Replies

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Community Advisor

Can you in console filter by word fire. Then see what rule is triggering each call?

 

That way can isolate is it same rule or 2 diff rules firing?

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Level 3

Yes @Pablo_Childe, the same rule is firing two times.
Anything on this "sdid" paramter, found in the second server call?

Just to think through these lines , could this be an issue from the "clear variables" or shall we set some frequency of this event to fire only once. I mean if we can figure out the solutions via Launch UI. Please add in your thoughts.

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Community Advisor

Hard to tell without seeing web site url, is this an angular app?

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Administrator

Hi @aguseranalytics,

Was this something you were able to figure out on your own or do you still need help here? Do let us know.

Thanks!



Sukrity Wadhwa