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SOLVED

Measure spent time of last visited page

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Community Advisor

Dear All,

I need to know that how much time a visitor spent on the last page of his journey.
Unfortunately, Adobe only measures this value for all visited pages - but not for the very last one.

Example:
On 18.01.2023, a known visitor has visited a page (abc.com/page1.html) and
he has scrolled until the bottom of the page and last there for 30 minutes. However, this is measured as follows:

kamleshmaddheshiya_0-1674130539756.png

 

With that, we cannot see if the content was interesting for the visitor or not. 

Can we integrate a rule somehow so that the time for the last visited page is measured as well?

1 Accepted Solution

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Correct answer by
Community Advisor

Unfortunately, Adobe is not a heartbeat tracking system...  the time spent is a calculation between the time stamps on your page views...

 

Without that timestamp there is no calculation...

 

Now that said, Adobe's documentation say "hit" timestamp, not specifically page view... (it might still be page view), so you could in theory, trigger an action when the user closes the browser/tab or leaves the site... but the code for that would be tricky.. you wouldn't want this to fire between every page on your site.

 

Before even attempting this.. you could test on your site, going to a page, sit there for a few minutes, then trigger a click action (s.tl call). Then close the window. Check to see if a time was calculated using the timestamp of the click....

View solution in original post

2 Replies

Avatar

Correct answer by
Community Advisor

Unfortunately, Adobe is not a heartbeat tracking system...  the time spent is a calculation between the time stamps on your page views...

 

Without that timestamp there is no calculation...

 

Now that said, Adobe's documentation say "hit" timestamp, not specifically page view... (it might still be page view), so you could in theory, trigger an action when the user closes the browser/tab or leaves the site... but the code for that would be tricky.. you wouldn't want this to fire between every page on your site.

 

Before even attempting this.. you could test on your site, going to a page, sit there for a few minutes, then trigger a click action (s.tl call). Then close the window. Check to see if a time was calculated using the timestamp of the click....