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Discrepancy between seemingly identical segments in Workspace

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Level 1

Hi All,

Does anyone have any insight into how dragging a filtered dimension into a workspace pane functions versus creating the same segment using the segment builder? I have two seemingly identical segments for when the page name = "Contact Us" returning different bounce rates? It's especially confusing because the counting metrics are the same across segments.

 

Any insight is appreciated. Thank you.

 

Screenshot 2023-03-15 155415.jpg

4 Replies

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Community Advisor

What's the definition for your segment?

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Level 1

The only criteria is "Page Name = Contact Us" at the hit level.

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Level 1

Yeah, it's been very confusing to our team. Thanks for taking a look though. It's appreciated.