Data seems to be different between the total and manual calculation. | Community
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JodiLucas
February 15, 2023
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Data seems to be different between the total and manual calculation.

  • February 15, 2023
  • 1 reply
  • 608 views

Hello everyone, 

In the table below, the sum of the rows in the App Users column does not total 5,400 when added manually or in excel etc. The First Launches data appears to be accurate. 

Please can someone assist with an explaination as to why this would occur and how I could possibly resolve it. 

Thank you in advance 🙂 

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Best answer by yuhuisg

You can't sum up App Users just like that.

Consider a user called Tom. He uses your app on 1 Feb, 4 Feb and 10 Feb. He's one App User in total. But he would also be counted as one App User on 1 Feb, 4 Feb and 10 Feb.

1 reply

yuhuisg
Community Advisor
yuhuisgCommunity AdvisorAccepted solution
Community Advisor
February 15, 2023

You can't sum up App Users just like that.

Consider a user called Tom. He uses your app on 1 Feb, 4 Feb and 10 Feb. He's one App User in total. But he would also be counted as one App User on 1 Feb, 4 Feb and 10 Feb.

    J
    JodiLucasAuthor
    February 16, 2023

    This makes perfect sense. Thank you. 

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