Classification Rules Process Frequency

[eric_0324]

Hello,

I recently started to use classification rule builders. I am wondering do the classification rules process everyday?

Casue the data that I collected two days ago still are not classified, and its unspecified. Classification Rule is working, it classifies the data successfully.

But my question is how often does classification rules process?

I saw the document says it processes every four hour, but it seems that its longer than four hour. (https://experienceleague.adobe.com/docs/analytics/components/classifications/classifications-rulebui...)

Thanks!

[yuhuisg · Accepted solution]

If you had updated your Classification Rules 2 days ago, then I would expect you to be able to see the results by now.

Some reasons that you don't:

• If you're using regular expressions in your Rules, then the expressions might have been defined wrongly.
• There is whitespace in your key values.
• You didn't set the lookback window far enough. For example, if your lookback window is for 1 month, but the report that you're running is for data from 3 months ago, then that old data would not be classified.
• You're classifying non-English characters. I encountered this recently. The fix was to use Classifications Importer to import my classifications, ensuring that I specified "v2.1" in the classifications file.

To see what have been classified already: export your classifications (from Classifications Importer) and check the resulting classifications.