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Classification Import - Browser import

dinesh_kumar_r
Level 4
Level 4

Hi Team,

 

I have uploaded some data using Browser import for Products variable 2 days back. I am trying to add some more data to the same variable, but I am seeing error "The selected report has SAINT data that hasn't propagated to all servers yet". Till today I am getting the same error.  Please help me.

 

3 Replies
fsakjlfdsakljfd
Level 5
Level 5

I would recommend contacting client care.  Imports can take up to 72 hours to sync, but that seems like a long time for an import that could be completed via browser.

dinesh_kumar_r
Level 4
Level 4
How can I contact the Client care team. Is this issue is because of shutdown period on account of Christmas & New year?
fsakjlfdsakljfd
Level 5
Level 5
Client care should still be accessible by either chat or telephone.