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deepakkv
Level 3
April 28, 2020
Solved

Calculation of Average Time on Site

  • April 28, 2020
  • 2 replies
  • 5382 views

If a browser tab is open and not in view whether the time will be used  calculating Average Time on Site ? If yes will it capture infinitely or whether it has a limit when it will expire ?

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Best answer by BrianTophamAdobe

Adobe Analytics needs at least two image requests in a visit to calculate time spent. Time spent will continue to count event when a tab is in the background, *only if* the user comes back to the tab with 30 minutes and causes another image request. 

Another way to think about this is, the last page/hit of a visit will not have time spend information.

2 replies

Andrey_Osadchuk
Andrey_Osadchuk
Level 10
April 28, 2020

The time is calculated between the first and the last hit (server call) sent to Analytics.

 

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    deepakkvAuthor
    Level 3
    April 28, 2020

    Thank you @ Andrey_Osadchuk. My Question is when will the last hit happen. When a user comes to my site , with out further interaction he closed his browser. in this case how the last hit happen ?

    BrianTophamAdobe
    Adobe Employee
    BrianTophamAdobeAdobe EmployeeAccepted solution
    Adobe Employee
    June 29, 2021

    Adobe Analytics needs at least two image requests in a visit to calculate time spent. Time spent will continue to count event when a tab is in the background, *only if* the user comes back to the tab with 30 minutes and causes another image request. 

    Another way to think about this is, the last page/hit of a visit will not have time spend information.

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