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SOLVED

Adobe doesnt Load on Chrome

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Level 1

Hi ,

I am trying to loginto Adobe but always a blank page opens after logging in. No statics nothing noting open

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1 Accepted Solution

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Correct answer by
Community Advisor

I have the same from time to time, I just reload the page and it works. I think this should be a bug Gigazelle

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3 Replies

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Correct answer by
Community Advisor

I have the same from time to time, I just reload the page and it works. I think this should be a bug Gigazelle

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Employee
Employee
Confirmed this as an issue by one of my customers.

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Employee Advisor

I'd love for a bug to be created, but we'd need a way to consistently reproduce it.

Since a solid portion of people don't use my.omniture.com anymore due to Experience Cloud migration, the URL looks correct. If we're able to figure out how we can always get the blank screen, then we can involve customer care + engineering and get a fix out. If you happen to stumble across this, trying Alexis's suggestion of refreshing the page might be our best bet until then.