Timestamp enablement in SC admin interface

alexisanalytics

05-01-2014

1.Display in the SC interface if timestamp is enable on a specific report suite.

It is a waste of time to phone clientcare to ask if timestamp is enabled or not on a report suite.

Please display it under STAR >> ADMIN TOOLS >> REPORT SUITES >> Select report suite >> EDIT SETTINGS >. GENERAL >> General account settings

THIS SHOULD BE DISPLAYED FOR ALL USERS THAT HAVE ADMIN RIGHTS

2.Give the power to Admin to enable timestamp in the admin tools


Enabling timestamp is essential for some type of implementation like offline mobile tracking. I have faced several times the issue when we required timestamp to be enabled for a project but we had to wait that someone in Clientcare enable it for us. This can take hours, days as not all the Clientcare agent have the rights to enable that (I know that for a fact).

If someone has admin rights granted in SC, it means that he or she is responsible enough to manage Sc report suites without breaking anything.

So here is what I would like to be created :

1.A new group labelled Timestamp should be created. This group will grant access to enable/disable timestamp. it will be predefined group as Report Builder group or Ad Hoc analysis group

2.Once an admin user is placed on this group, he can go to : STAR >> ADMIN TOOLS >> REPORT SUITES >> Select report suite >> EDIT SETTINGS >. GENERAL >> General account settings he will be able to enable or disable Timestamp.

3.Once timestamp settings are changed the following message should be displayed and the user will have to confirm it :

Important:Your report suite must be timestamp-enabled by Customer Care before you can use the timestamp variable. After timestamp support is enabled, all hits sent to this report suite from JavaScript must have a timestamp manually set (using s.timestamp) or the hits will not be recorded.

Additionally, if you enable timestamp support on a report suite to support offline tracking, all hits sent to this report suite from JavaScript must also have a timestamp manually set (using s.timestamp). You cannot send both time-stamped and non-time-stamped hits to the same report suite.

Enabling or disabling timestamp will not affect collected historical data.

4.Once the User approve this, in the interface, it's name will be displayed next to timestamp field, so that other admins know that this user made the change (should display clientcare name agent when clientcare enable it). We should also be able to see the historical logs detailing when timestamp was enabled or dislabed.

1 Comment (1 New)
1 Comment

ericmatisoff1

13-01-2014

Agreed that this stuff is currently lame and should be improved. 

 

Here's what I think should be done, which is completely remove the need for a timestamp setting at all!

 

http://ideas.omniture.com/t5/Idea-Exchange-for-Adobe/SiteCatalyst-Timestamp-Improvement/id i-p/8745