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Pre-Defined Segment Remove or Change

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trucallinglife
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trucallinglife
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trucallinglife
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28-08-2013

I've been getting quite a few questions about why "my" purchasers segment isn't returning data as expected. The answer I have to give is it's a pre-defined segment that I can't change or remove. The pre-defined segments are not fit for purpose for all businesses, for example we have multiple purcahse methods not just one so the purchases segment actually filters out more than half of our business. Can we be given access to change or even remove or hide those segments so that it doesn't generate additional work for us feeding back to the business continually about what they each do even though not only didn't we create them but we have alternative segments that do what they should do correctly.

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benjamingaines2
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benjamingaines2
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benjamingaines2
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11-09-2013

Great suggestion. I've heard this from a few other customers as well. We're considering how to re-organize segments and this will definitely be brought up for consideration.