Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Pre-Defined Segment Remove or Change

Avatar

Avatar
Boost 50
Level 4
trucallinglife
Level 4

Likes

60 likes

Total Posts

29 posts

Correct Reply

0 solutions
Top badges earned
Boost 50
Boost 5
Boost 3
Boost 25
Boost 10
View profile

Avatar
Boost 50
Level 4
trucallinglife
Level 4

Likes

60 likes

Total Posts

29 posts

Correct Reply

0 solutions
Top badges earned
Boost 50
Boost 5
Boost 3
Boost 25
Boost 10
View profile
trucallinglife
Level 4

28-08-2013

I've been getting quite a few questions about why "my" purchasers segment isn't returning data as expected. The answer I have to give is it's a pre-defined segment that I can't change or remove. The pre-defined segments are not fit for purpose for all businesses, for example we have multiple purcahse methods not just one so the purchases segment actually filters out more than half of our business. Can we be given access to change or even remove or hide those segments so that it doesn't generate additional work for us feeding back to the business continually about what they each do even though not only didn't we create them but we have alternative segments that do what they should do correctly.

1 Comment

Avatar

Avatar
Boost 50
Level 8
benjamingaines2
Level 8

Likes

271 likes

Total Posts

874 posts

Correct Reply

0 solutions
Top badges earned
Boost 50
Boost 5
Boost 3
Boost 250
Boost 25
View profile

Avatar
Boost 50
Level 8
benjamingaines2
Level 8

Likes

271 likes

Total Posts

874 posts

Correct Reply

0 solutions
Top badges earned
Boost 50
Boost 5
Boost 3
Boost 250
Boost 25
View profile
benjamingaines2
Level 8

11-09-2013

Great suggestion. I've heard this from a few other customers as well. We're considering how to re-organize segments and this will definitely be brought up for consideration.