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Coffee Break: Join us on Wednesday, April 5th at 10am PT to chat with Ben Gaines, Director of Product Management for Adobe Analytics. Ben will be online to answer your Analytics and Adobe Summit questions.

Make ReportBuilder Email Plain Text for iPhone/iPad Compatibility


Level 4


Right now, when you choose to send ReportBuilder reports in PDF format via scheduling, the emails arrive using rich text format. There has long been an issue with Apple iPhones/iPads and attachments - when emails are sent in RTF, the attachments are not available.


As a company, we're choosing to send reports via PDF specifically to address mobile compatibility issues with Excel format, but the RTF emails are causing a problem.