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Make ReportBuilder Email Plain Text for iPhone/iPad Compatibility


Level 4


Right now, when you choose to send ReportBuilder reports in PDF format via scheduling, the emails arrive using rich text format. There has long been an issue with Apple iPhones/iPads and attachments - when emails are sent in RTF, the attachments are not available.


As a company, we're choosing to send reports via PDF specifically to address mobile compatibility issues with Excel format, but the RTF emails are causing a problem.