Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Include link to incident into email from ClientCare

Avatar

Avatar
Boost 500
Level 10
adierl
Level 10

Likes

808 likes

Total Posts

188 posts

Correct Reply

0 solutions
Top badges earned
Boost 500
Boost 50
Boost 5
Boost 3
Boost 250
View profile

Avatar
Boost 500
Level 10
adierl
Level 10

Likes

808 likes

Total Posts

188 posts

Correct Reply

0 solutions
Top badges earned
Boost 500
Boost 50
Boost 5
Boost 3
Boost 250
View profile
adierl
Level 10

15-03-2010

Please include a link to the incident into update emails from ClientCare. Although the history is included, files that were added initially to the incident are not (which is good). But would be nice to have a direct link to the incident.

 

Added:

Please also include a link to acknowledge the pending auto-close state to avoid further auto-close notifications.