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Visitor ID generated for wrong Org Id


Level 2


I have a question. Let assume my organization id is 123456789@AdobeOrg. However, during implementation of Visitor ID on the page (not using DTM/Launch), a JS responsible for getting the Visitor ID uses wrong orgId, e.g. 999999999@AdobeOrg.

At first glance, looks like the analytics tracks the user behaviour correctly. Any idea what damage this error could cause ? What if I fix the OrgID to use the proper one ?


1 Reply


Employee Advisor

What method of implementation are you using? Do you have the Experience Cloud ID service implemented?