Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Visitor ID generated for wrong Org Id


Level 2


I have a question. Let assume my organization id is 123456789@AdobeOrg. However, during implementation of Visitor ID on the page (not using DTM/Launch), a JS responsible for getting the Visitor ID uses wrong orgId, e.g. 999999999@AdobeOrg.

At first glance, looks like the analytics tracks the user behaviour correctly. Any idea what damage this error could cause ? What if I fix the OrgID to use the proper one ?


1 Reply


Employee Advisor

What method of implementation are you using? Do you have the Experience Cloud ID service implemented?