Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Not able to Download Omniture Reports

Avatar

Avatar
Level 1
tyler_kiggins
Level 1

Likes

0 likes

Total Posts

1 post

Correct Reply

0 solutions
View profile

Avatar
Level 1
tyler_kiggins
Level 1

Likes

0 likes

Total Posts

1 post

Correct Reply

0 solutions
View profile
tyler_kiggins
Level 1

04-03-2016

Hey guys,

I am trying to download a tracking code report from Omniture and usually there is a button at the top of the screen that allows you to download the report, but that button has not been there for a week or so. Does anyone know what is going on here or who to contact to get this fixed? I have a client that needs the information, and the file is too big to be able to simply copy and past into excel.

 

To clarify, the download button and the email button, both disappeared - Thanks All!!!

Replies

Avatar

Avatar
Validate 250
Employee
TanmayMathur
Employee

Likes

245 likes

Total Posts

1,193 posts

Correct Reply

422 solutions
Top badges earned
Validate 250
Validate 100
Validate 25
Validate 50
Validate 10
View profile

Avatar
Validate 250
Employee
TanmayMathur
Employee

Likes

245 likes

Total Posts

1,193 posts

Correct Reply

422 solutions
Top badges earned
Validate 250
Validate 100
Validate 25
Validate 50
Validate 10
View profile
TanmayMathur
Employee

07-03-2016

Hi Tyler,

The download button should be available on the report. If you are not seeing it then most probably you are added to a user group which does not give access to download reports. It would be best to reach out to your company admin and get yourself Report Download access. 

Let me know if that helps. Thanks!

Tanmay