Expand my Community achievements bar.

The Analytics Community Lens news letter for February 2024 is now here! Come see upcoming events and what's been going on in the community!

Data mismatch in browser type reports when using compare date

Avatar

Level 1

I am running a browser type report. When I select a specific date range(week 1) , the visits metric total is correct and it includes classification of "none" as well as "other" in the report details apart from the other browser types(Google, Microsoft , Apple etc).

But when I run the same report comparing dates  using compare date (week 1 and week 2) , the "none" classification is not included in the report and the value of visits metric is incorrect (lesser)

Can you pls help on why this is happening ?

2 Replies

Avatar

Employee Advisor

So I ran a compare dates function using visits to browser type, and did not see 'none' before or after running compare dates. Are you still seeing 'none' in your browser types report? If so, could it perhaps do with alternative data collection sources, such as via data sources or the insertion API?

Avatar

Level 2

Visitor profile ---> technology ---> Browser type, I don't see any none in the report.